Advancing
& Inspiring

Society

Advancing
& Inspiring

Society

Creating
A World Inspired

By You

We are driven by our purpose of Advancing and Inspiring Society through technology and innovation, with a strong commitment to being an inclusive and responsible business institution.

Our DNA

Our core identity is a synthesis of the unique strengths of Celcom and Digi, which is embedded in our DNA to drive and motivate every CDzen.

OUR PURPOSE

Advancing and Inspiring Society

OUR VISION​

To Be The Nation’s Top Telco-Tech Company

As the largest telco today, we are transforming ourselves beyond core connectivity to offer best-in-class customer experiences. With our wider range of offerings – now including Home & Fibre and Enterprise solutions – we are committed to leading in digitalisation and innovation, enabling an inclusive and sustainable digital society.

OUR VALUES

Customer Obsessed

We aim to provide outstanding customer journeys for more than 20 million Malaysian consumer and business customers by gaining deep insights and understanding of their needs and delivering the most relevant products and experiences for them.

Performing Relentlessly

We are building a culture of performance excellence, based on a consistent and solid track record of delivering effectively; new ways of working that drive operational efficiency; and a strong belief that as a whole, CDzens are greater than the sum of our parts.

Stronger Together

We draw from our deep and diverse talent pool a richness of perspectives, experiences, and backgrounds, as well as our ability to collaborate and mobilise as one team to drive our purpose and vision and live our brand.

Responsible and Caring

We are deeply committed to being an inclusive and inspiring company that holds to the highest standards of integrity and business conduct. We act responsibly to ensure we create positive impacts for the community and for everyone we engage with.

OUR brand spirit

Creating A World Inspired By You

We are the #1 enabler of the digital lives of Malaysian consumers, businesses, and society.

Our Corporate Strategy

Our Ambitions

Clear Leader across the Mobile Market

Fastest-Growing Player in Home and Enterprise

Leading Innovation in Malaysia

Top 5 Employer/Partner of Choice in Malaysia

Top 5 ESG Performer in Malaysia by 2025

Our Strategic Pillars

Accelerate Integration, Synergies and Operational Excellence

Accelerating the integration of networks, IT systems, channels, and people to quickly realise synergy savings and efficiencies that can be reinvested for future growth

Win in the Core


Building upon the growth momentum of 2022 and maintaining leadership across every business segment

Build New Core


Leveraging innovation, digitalisation, and technology to generate sustainable new business growth across Enterprise, Home, and Fibre, as well as similar adjacent telecom segments

Shape Assets for Future Growth​

Unlocking the value of our physical and digital assets to create new revenue streams, and service innovation

Succeed with Talents​

Providing a robust platform to drive future skills development and digital talent growth, while establishing CelcomDigi as the best place to work for career advancement

Financial Summary

Notes :
2018 based on pre-MFRS 16
1. EBITDA excludes the gain or loss on:
- disposal and write-off of property, plant, and equipment
- disposal and write-off of intangible assets

- termination of lease

2. Yield based on the closing price of RM4.00 as at 31 December 2022
3. Based on proforma number assuming acquisition of Celcom Berhad had taken place at the beginning of the financial year

Our Business Model

Our purpose of Advancing and Inspiring Society guides how we operate our business and drives our commitment to powering Malaysia’s digital ambitions. Our business model illustrates how we employ our key assets to execute our strategies, thus creating sustainable long-term value for our stakeholders.

How We Create Value

Strong topline growth driven by strategic execution

Service Revenue (CelcomDigi) including Wholesale

0 Million

Customers

0 from Digi
0 from Celcom

Delivering the widest coverage and most consistent network experience nationwide

Note:
1 Including Altel Spectrum

Connecting with our customers through our digital and physical touchpoints

Largest retail network in Malaysia

0 +
retail touchpoints
0 +
branded and franchised stores
0 mil
users on MyDigi and Celcom Life apps

Sustaining our reputation as a trusted brand

Fostering a diverse and inclusive workforce for a stronger business

Breakdown by gender & category

Employee
training hours (2022)

Total Training Hours:

0 hours

Enabling an environment that will attract, develop, and retain talents

Managing our environmental impacts positively

0 % -
0 %

Reduction in carbon footprint
contributed by site decommissioning
and equipment upgrades

Empowering educators and youths for the future

~ 0 enrolments

registered in the Future Skills For All programme

> 0 engagements

through online safety and scam awareness campaigns

Empowering societies through nation-building initiatives

Supported flood relief efforts

– mobilised daily necessities and contributed

RM 0

Managing our supply chain responsibly

Responsible Business

CelcomDigi is built on a solid reputation of responsible business leadership. We are committed to continue raising ESG standards and becoming one of the top ESG practitioners in Malaysia. We aspire to be the trusted partner to the government, consumers, and businesses, driven by our purpose to advance and inspire society.

We have set clear focus areas that will support our commitment in advocating responsible business practices across our value chain and addressing ESG matters such as digital inclusion, privacy and data protection, human rights, and health and safety, as well as the impacts of climate change on our business and society. These commitments are rooted in the spirit of doing the right thing, and will ensure that we have a sustainable pathway to a greener and more inclusive future for all.

We are committed to all UN Sustainable Development Goals (SDGs), with prioritised focus to
deliver on SDGs 9, 10 and 13 with significant impact.

26TH ANNUAL GENERAL MEETING

Time
10:00 A.M.

Date
23 May 2023

Format
Fully Virtual

Broadcast Venue
CelcomDigi Tower

Download Our Integrated Annual Report 2022

Full Report